Every shopper, every channel, answered.

Cueline AI equips your storefront with AI agents: a smart chatbot, a voice agent, and Instagram, Messenger & WhatsApp assistants. Together they sell and support on every channel, 24/7, so your team can focus on what grows revenue.

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Cueline Assistant online
Core Solutions

E-Commerce AI Solutions

Knowledge Base Architecture processing brand data to resolve repetitive queries like 'order status' or 'price' instantly via NLP 24/7.

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Support Bot
Instantly replies
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Powered by Cueline AI
One AI, two teams

Your entire support and sales team, in one AI

One agent across every channel: web chat, voice, Instagram, Messenger and WhatsApp. It sells and it supports, without ever handing off.

Sales team

Turns conversations into revenue

  • Upsell and cross-sell

    Recommends the right add-ons and upgrades at the moment a shopper is ready to buy.

  • Apply discount codes

    Offers and applies valid promo codes right in the conversation to close the sale.

  • WhatsApp follow-up

    Proactively re-engages carts and order updates on WhatsApp, where customers actually reply.

Support team

Keeps every customer taken care of

  • Handle complaints

    De-escalates and resolves customer complaints with a calm, on-brand tone, around the clock.

  • Open support tickets

    Escalates anything it should not handle alone by opening a ticket for your human team.

  • Answer Instagram and Messenger DMs

    Replies to direct messages and comments, turning social conversations into resolved questions and sales.

Works in voice mode too: every capability here, fully hands-free.
Platform

Platform Features

Real-time analytics engine visualizing user activity, performance metrics, and system health status instantly.

Dashboard Overview

Last 24 hours
Conversations
8,142
+12.4%
Resolved
94%
+2.1%
Avg. Latency
412ms
−18ms
CSAT
4.8
+0.2
UserActionChannelTimeStatus
JJade CoxOrder trackingChatbot2 min agoResolved
MMax R.Returns inquiryVoice5 min agoResolved
SStefani GarciaProduct questionInstagram11 min agoEscalated
WWill ParkShipping ETAChatbot14 min agoResolved
Integrations

Works with any platform

Seamlessly connect Cueline AI with your existing e-commerce infrastructure. One-click integration for major providers.

Plus Custom API Integrations
Now on the Shopify App Store

Selling on Shopify? Add your AI sales agent in one click.

Install Cueline AI on your Shopify store with no code. Your AI voice and chat agent sells, recovers abandoned carts, and answers every question 24/7.

5.0 on the Shopify App Store
  • Free 7-day trial
  • No code
  • Voice + chat
  • Any language
Get it on the Shopify App Store
Pricing Plans

Choose the package that fits

Pick the plan that best fits your e-commerce needs. No hidden fees.

Starter

Essential features for small stores.

$24/month

Includes

  • 1,000 AI Messages
  • 10 mins AI Voice
  • 1,000 Products
  • Advanced product information
  • Order status tracking
  • Email support
  • Admin panel
  • Ability to upload additional information
  • Comprehensive customer support assistant
  • Ticket management
  • Advanced sales assistant
  • Cart management
  • Advanced AI reporting
  • Instagram AI integration
  • Facebook AI integration
  • WhatsApp AI integration
  • Telegram AI integration
  • Marketplace integration (Trendyol, Hepsiburada, N11, Amazon)
  • Custom API connections

Pro

Best value for growing businesses.

$74/month

Includes

  • 3,000 AI Messages
  • 30 mins AI Voice
  • 10,000 Products
  • Advanced product information
  • Order status tracking
  • Email support
  • Admin panel
  • Ability to upload additional information
  • Comprehensive customer support assistant
  • Ticket management
  • Advanced sales assistant
  • Cart management
  • Advanced AI reporting
  • Instagram AI integration
  • Facebook AI integration
  • WhatsApp AI integration
  • Telegram AI integration
  • Marketplace integration (Trendyol, Hepsiburada, N11, Amazon)
  • Custom API connections

Enterprise

Maximum power for large scale.

$244/month

Includes

  • 10,000 AI Messages
  • 90 mins AI Voice
  • 25,000 Products
  • Advanced product information
  • Order status tracking
  • Email support
  • Admin panel
  • Ability to upload additional information
  • Comprehensive customer support assistant
  • Ticket management
  • Advanced sales assistant
  • Cart management
  • Advanced AI reporting
  • Instagram AI integration
  • Facebook AI integration
  • WhatsApp AI integration
  • Telegram AI integration
  • Marketplace integration (Trendyol, Hepsiburada, N11, Amazon)
  • Custom API connections

Custom

Tailored to your scale and workflows.

Custom pricing

Includes

  • Unlimited AI Messages
  • Unlimited AI Voice
  • Unlimited Products
  • Advanced product information
  • Order status tracking
  • Email support
  • Admin panel
  • Ability to upload additional information
  • Comprehensive customer support assistant
  • Ticket management
  • Advanced sales assistant
  • Cart management
  • Advanced AI reporting
  • Instagram AI integration
  • Facebook AI integration
  • WhatsApp AI integration
  • Telegram AI integration
  • Marketplace integration (Trendyol, Hepsiburada, N11, Amazon)
  • Custom API connections
Workflow

How It Works

  1. 01

    Data Upload

    Upload your products, services, and FAQs to the system.

  2. 02

    Training & Personalization

    The AI is trained on your brand voice and specific business rules.

  3. 03

    Integration & Activation

    Embed a small code snippet on your site and go live 24/7.

  4. 04

    Monitor & Optimize

    Track performance and optimize responses from the dashboard.

Why Choose Us

Strategic Gains

Why leading e-commerce brands choose Cueline AI for their AI transformation.

24/7 Instant Replies

Answer questions instantly, even outside business hours.

Proactive Selling

Draw shoppers about to abandon their cart into a conversation.

Single Panel

Manage web, Instagram, WhatsApp and Messenger conversations from one screen.

Smart Routing

Route unresolved requests to the right department as a ticket.

FAQ

Frequently asked questions

Everything you need to know about Cueline AI's agents for e-commerce.

What is Cueline AI?

Cueline AI is a unified platform of AI agents for e-commerce. It gives your store a smart chatbot, a voice agent, an Instagram and Messenger assistant, and a WhatsApp assistant that answer customer questions, track orders, and recommend products around the clock.

Which e-commerce platforms does Cueline AI integrate with?

Cueline AI offers one-click integration with Shopify, WooCommerce, Adobe Commerce, BigCommerce, ikas, and Ticimax. Custom API integrations are also available to connect any other platform or internal system.

How much does Cueline AI cost?

Cueline AI has three monthly plans: Starter at $24, Pro at $74, and Enterprise at $244. Higher tiers add more AI messages, AI voice minutes and products, plus extra channels such as Instagram, Facebook, WhatsApp and Telegram, AI reporting, and custom API connections. There are no hidden fees.

Which channels can Cueline AI agents work across?

Cueline AI works on your website chat widget, by voice, in Instagram and Messenger DMs and comments, and on WhatsApp so shoppers get the same AI assistance on whichever channel they prefer.

What can Cueline AI agents do for my store?

They instantly resolve repetitive questions like order status and pricing, answer detailed product questions, manage carts, and give personalized recommendations based on your product catalog and business rules.

How do I set up Cueline AI?

Setup takes four steps: upload your products, services and FAQs; the AI is trained on your brand voice and business rules; you embed a small code snippet on your site (it also works with Google Tag Manager) and go live; then you monitor and optimize responses from the dashboard.

Is Cueline AI available 24/7?

Yes. Once activated, your AI agents operate around the clock across every connected channel, so customers get instant answers even outside business hours.

Can Cueline AI handle both sales and support?

Yes. A single Cueline AI agent works as your sales team and your support team at once. On the sales side it upsells and cross-sells, applies discount codes, and follows up on WhatsApp; on the support side it resolves complaints, opens tickets for your human team, and answers Instagram and Messenger DMs. Every one of these also works in voice mode.